Shipping Costs and Taxes
1 – Shipment of your package
Packages are usually shipped within 2 days of receipt of payment. They are shipped via UPS with a tracking number and are delivered without a signature. Packages can also be shipped via UPS Extra and delivered requiring a signature. Please contact us before choosing this shipping method, as additional costs apply. Regardless of the chosen shipping method, we will send you a link to track your package online.
Shipping costs include packaging and administrative costs, as well as postage. Packaging costs are fixed, while transport costs vary depending on the total weight of the package. We recommend placing all your items in a single order. We cannot combine two separate orders, and shipping costs will be charged for each order. Your package is shipped at your own risk, but special care is taken to protect fragile items. The box dimensions are suitable, and your items are well protected.
2 – Shipping costs
Domestic shipping: Tunisia
Delivery within 24 to 72 hours, excluding Sundays and public holidays, throughout Tunisia.
- Costs for packages shipped via private transport companies:
Package prices: 6,000 DT / 15,000 DT / 30,000 DT / 75,000 DT / 350,000 DT
Parcel prices vary depending on the weight and volume of each parcel. Parcels sent by La Poste are billed according to the Tunisian Post rate list.
International shipping
Delivery within 3 to 7 days from the moment the carrier receives the package, excluding Sundays and public holidays.
Package prices: 30,000 DT / 90,000 DT / 150,000 DT / 250,000 DT / 550,000 DT
Package prices vary depending on the weight and volume of each package.
3 – Delivery schedule
| Order day | Express mode (Same-day delivery) |
Standard mode (Delivery day) |
|---|---|---|
| Monday before 1:00 PM | Wednesday | Thursday or Friday |
| Tuesday before 1:00 PM | Thursday | Thursday or Friday |
| Wednesday before 1:00 PM | Friday | Friday or Monday |
| Thursday before 1:00 PM | Monday | Monday or Tuesday |
| Friday before 1:00 PM | Monday | Tuesday or Wednesday |
| Saturday | Tuesday | Wednesday or Thursday |
| Sunday | Tuesday | Thursday or Friday |
4 – Useful links to track your package
www.e-suivi.poste.tn
www.poste.tn